Kulvinder Virdee is a Platform Operations Manager at Hyundai Capital America with over 20 years of experience leading site reliability, cloud operations, DevOps transformation, and major incident management for high-traffic, customer-facing platforms. He specializes in maximizing uptime, reducing operational risk, and ensuring the reliability and scalability of systems serving millions of users. Kulvinder brings deep expertise in Kubernetes, AWS, Terraform, CI/CD, observability, automation, and ITIL-based service delivery. He has a proven track record of leading cross-functional engineering teams, modernizing infrastructure, implementing SLIs/SLOs, and advancing metrics-driven incident management practices that improve system stability, reduce MTTR, and enhance customer experience.